01
Market Research
Audience, trend, and competitor analysis to identify high-potential product opportunities.
We start with your own numbers: audience demographics, engagement patterns, geography and spending signals. Against that we map category demand, competitor pricing and the gaps a creator brand can credibly occupy. The output is a shortlist of categories ranked by margin potential, production complexity and fit with your audience.
02
Product Ideation
Collaborative concept development for products that match your brand and audience.
Working sessions with you and our creative directors turn the shortlist into concepts: form, materials, use case and the story the product tells. Every concept is stress-tested against manufacturability and landed cost before it goes further, so nothing reaches design that cannot be built at the margin you need.
03
Design & Branding
Premium visual identities, packaging systems, and product direction built for desirability.
We build the identity system that carries across the product, the packaging and the storefront: typography, palette, mark, print treatments and unboxing sequence. Files are delivered production-ready, in the formats your manufacturers and platforms require, and remain your intellectual property.
04
Sourcing
Manufacturer discovery, vetting, and material selection for quality and ethical production.
Our supplier network spans Europe, North America and Asia. We match each product to the right factory on capability, minimum order quantity and lead time, then verify certifications, audit history and labour standards before a single unit is committed.
05
Prototyping
Physical samples refined until the product meets quality standards and brand expectations.
You receive physical samples, not renders. We iterate on fit, finish, weight, colour accuracy and packaging until the piece matches the intent, and we document every revision so the approved sample becomes the reference standard for production.
06
Testing
Quality checks and user testing to validate durability, function, and customer experience.
Products go through wear, wash, drop and use-cycle checks appropriate to the category, plus a small round of real user feedback. Where a category carries regulatory testing requirements, we arrange it with accredited laboratories and keep the certificates on file.
07
Production Planning
Forecasting, timelines, and inventory planning that keep launches profitable and smooth.
We model demand against your audience size and historical conversion, then set quantities, size curves and reorder points that avoid both stockouts and dead inventory. The production calendar is built backwards from your launch date with buffer for sampling, freight and customs.
08
Store Setup
Beautiful, conversion-ready storefronts tailored to a seamless purchasing journey.
We build and style your storefront on Shopify, Amazon, eBay, Etsy or Walmart, including product pages, photography direction, payment and tax configuration, shipping rules and analytics. The result is a checkout that matches the quality of the product.
09
Launch & Fulfillment
Launch coordination and logistics management for reliable global delivery.
We coordinate the drop across your channels and hand off to fulfilment partners positioned near your largest markets. Freight, customs paperwork, duties and carrier selection are managed for you, with tracking visibility from warehouse to doorstep.
10
Product Management
Ongoing product-line oversight, restock planning, and strategic expansion.
After launch we manage the line as a portfolio: what to restock, what to retire, what to extend and when to introduce the next category. Reviews run on a fixed cadence so decisions are made against data rather than instinct.
11
Order Management
Streamlined processing and tracking so every order is handled with accuracy.
Orders flow from storefront to warehouse without manual re-entry. We monitor exceptions daily, address failed payments, address errors and split shipments, and keep your inventory counts accurate across every channel you sell on.
12
Customer Service
White-glove support that protects brand loyalty and resolves issues quickly.
A trained team answers in your brand voice across email and social channels, handles defect claims and replacements within policy, and escalates anything that needs your attention. Response-time and satisfaction figures are reported back to you each month.
13
Analytics
Sales and behavior reporting with insights that guide future product growth.
Reporting covers revenue, margin, sell-through, repeat purchase rate and traffic quality by channel. Each report closes with a short set of recommendations, so the numbers translate directly into the next production decision.
14
Technical Maintenance
Store monitoring, optimization, and maintenance for uptime and security.
We keep the storefront fast and available: uptime monitoring, page-speed work, app and theme updates, SSL and payment integrity checks, and backups. Issues are detected and resolved before they cost you a sale.
15
Compliance
Guidance through product regulations, platform policies, and safety requirements.
Product categories carry rules, and they differ by market. We guide labelling, safety marking, restricted substances, age ratings and platform policy so your drop is not pulled after launch. This is practical guidance from experience, not legal advice.